Payment and cancellation terms

A 20% non-refundable deposit is required upon booking. This deposit is fully transferable till 30 days prior to the start date.


Due 30 days prior to your start date. Failure to make this payment will result in the cancellation of your booking.


● 30 plus days prior to booking date commencement – deposit will be forfeited but transferable to a later date or the next season
-  

● 8 – 29 days prior to booking commencement – 50% of total booking value will be forfeited

● Up to 7 days prior to booking commencement – total booking value will be forfeited

If a travel ban is in effect restricting travel to Japan or to and from your home country or if it is mandatory to quarantine either upon arrival into Japan for 3 or more days in the following terms and conditions will apply:
 

​

●  Up to 60 days prior to your start date:
-  100% of payments made are transferable to the following year.
-  For cancellations you can receive a refund less 10% of the total booking (this amount can be reclaimed in the form of a credit on a future booking)
 

​

●  30 – 59 days prior to your start date:
-  50% of payments made are transferable to the following year.
-  For cancellations you can receive a refund less 50% of the total booking

​

●  Less than 30 days prior your start date:
-  25% of payments made are transferable to the following year.
-  For cancellations you can receive a refund less 75% of the total booking

​


● Back-to-back cancellations: If we are holding only a deposit and are forced to cancel your booking two seasons in a row, that amount will become entirely non-refundable and non-transferable.